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- PULSE DESKTOP CLIENT DOWNLOAD HOW TO
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If you receive an error like the one below, about the server certificate being invalid, close the Pulse Secure VPN client. Once you have provided a valid 2nd factor, your client will connect and the button should change to read "Disconnect." Clicking the arrow on the left will expand the status area - this will show the words "Status: Connected." You can find more about the distinctions in Duo device setup here. You have a short period of time after entering this information to approve the Duo Push notification or to enter your passcode. Alternatively, you can type 'sms' (no quotes) to receive a new set of codes via SMS message on your phone (login will fail - you will need to authenticate to the VPN again to use the newly received SMS passcodes, which are good for one hour). Please type 'push' (no quotes) in the designated field to get a push notification via the Duo mobile application, or enter a current SMS, Duo, or hard token numerical passcode. Step 4: Once your UCSBNetID credentials have been authenticated, you will be prompted to enter which factor you want to use for multi-factor authentication (MFA). Step 3: A window will open prompting you to enter your UCSBnetID and password. Step 2: Once you have read the instructions carefully, click the "Proceed" button to begin the authentication process.
PULSE DESKTOP CLIENT DOWNLOAD HOW TO
The first thing you see will be a prompt explaining how to use Duo multi-factor authentication with the VPN client. In the Pulse Secure client window, click the Connect button inside the "UCSB Remote Access Trusted" connection profile to initiate a connection to the VPN. Step 1: Open the Pulse Secure application from the Start menu. IMPORTANT: you must first have at least one device already enrolled with UCSB's MFA service (Duo Security) in order to connect to VPN.
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This is safe as long as the Verified publisher listed in the window is: Pulse Secure, LLC
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Step 5: Confirm the User Account Control prompt (enter the username/password of an administrator) to install the software.
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Windows 10: You may receive a Windows Smart Screen warning message "Windows protected your PC." In this window, click "More info" to view the publisher certificate. As long as the window matches the one below, listing the Verified publisher as: US, 93106, CA, Santa Barbara, 5221 Cheadle Hall, "University of California, Santa Barbara, you may click "Run anyway" to continue. Windows 7: If you ran the installer as Administrator, you will see a User Account Control prompt asking"Do you want to allow the following program to make changes to this computer?" As long as the window matches the one below, and lists the Verified publisher as: University of California, Santa Barbara, you may click Yes to continue. Step 2: Double-click the installer package to open it. Most users will require the 圆4 (64-bit) version - only use the x32 (32-bit) version if directed to do so by your IT administrator. Step 1: Download the Pulse Secure VPN client package for Windows 7/8/10 (UCSB Box credentials are required to access the file). Pulse - 9.1r12.You will need an Administrator account in order to install this software.
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Click the blue download button to download the file. There isn't a preview of the file.ĭownload note: Clicking the Pulse link below will prompt you to log into Box. If you are experiencing a slow connection or are unable to access VU resources while connected to the VPN, please see the following Knowledge Base article: Download note: Clicking one of the Pulse links below will prompt you to log into Box. If you do not have admin access to your computer, consult your Local IT Support Provider. You will need administrative rights for the initial install.
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